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What if I am unable to pay my bill this month?
A CenturyLink Service Representative is happy to discuss payment arrangements with you. Please call CenturyLink at 1 800-244-1111, 8 a.m.-6 p.m., Mon.-Fri. Calling promptly to discuss payment arrangements may prevent a disruption in your service.
Can I move my services to my new home through My Profile?
You can move your current CenturyLink service to a new address online, click here to start.
How do I see the information for my new home or number?
When you move to a new home, even when you keep the same phone number, CenturyLink creates a new account for you. You will need to add the new account to this profile. Click here to add an account to this profile.
Why should I create a security question and answer?
CenturyLink is committed to preventing unauthorized people from accessing your account. Creating a security question and answer that are memorable to you but difficult for others to find out will make it harder for people to see your call records, payment history and personal information.
What makes a good question and answer?