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If you are a residential customer, the security code prints on your first 3 paper invoices. After your 3rd invoice, you may still see the security code printed on your bill, but it is not guaranteed. If it is not printed in the location indicated in the image below, please use one of the other options to retrieve it.
You can request an email to be sent to you with the security code or security answer. The email will be sent to the email address on file for your account.
You can request a call back containing your security code or security answer.
You can reach one of our online agents by using the chat on line button shown below. One of our agents will be able to assist you with your security code or security answer.